Track Your Order

Enter your order number or tracking ID to see real-time updates on your wine delivery

Real-Time Updates

Delivery Notifications

Secure Packaging

Find Your Order

You can find this in your order confirmation email

Enter the email used for your order for additional verification

Don't have your order number?

Where to Find Your Order Number

1

Order Confirmation Email

Check the email sent immediately after your purchase. The order number starts with "VWC-"

2

Shipping Confirmation Email

Contains your tracking number from the shipping carrier (DHL, FedEx, etc.)

3

Account Dashboard

Log into your Valery Wine account to view all your orders and tracking information

Understanding Order Status

Here's what each status means for your wine delivery

Order Received

Your order has been received and is being prepared. You'll receive a confirmation email with your order details.

Timeline: Within 24 hours of order placement

Processing

Our team is carefully selecting and packaging your wines in our temperature-controlled facility. Each bottle is wrapped for safe transport.

Timeline: 1-2 business days

Shipped

Your order is on its way! You'll receive a tracking number to monitor your shipment's progress. The carrier will provide real-time updates.

Timeline: 3-7 business days (domestic), 7-14 days (international)

Out for Delivery

Your wines are on the delivery vehicle and will arrive today! Make sure someone 18+ is available to receive the package.

Timeline: Delivery expected today

Delivered

Your order has been successfully delivered! Enjoy your wines and don't forget to store them properly. We'd love to hear about your experience!

Timeline: Order complete Leave a Review →

Domestic Shipping (Argentina)

OCA / Andreani

Standard delivery within Argentina (3-5 business days)

Express Delivery

Buenos Aires metro area (1-2 business days)

Note: Signature required for all alcohol deliveries. Someone 18+ must be present.

International Shipping

DHL Express

Fast international delivery (5-7 business days)

FedEx International

Reliable worldwide shipping (7-14 business days)

Note: International orders may be subject to customs duties and import taxes in the destination country.

Frequently Asked Questions

Need Help with Your Order?

Our customer support team is here to assist you with tracking, delivery questions, or any concerns