A generic package is on a doorstep, waiting for pickup by the homeowner. It has a label saying "delivery". Photographic composite.
Nationwide Delivery

Shipping & Delivery

Wine delivered to your door in all 50 states. Fast, secure, and compliant with all local regulations.

Free Shipping

Orders over $150

3-7 Days

Standard delivery

50 States

Nationwide coverage

Shipping from Buenos Aires, Argentina

International Shipping

From our home base in Buenos Aires, we ship premium wines to Spanish-speaking markets and beyond

Argentina Flag

Corporate Headquarters

Buenos Aires, Argentina

Valery Wine Collection is proudly headquartered in Buenos Aires, the heart of South America's wine culture. From here, we coordinate our global operations, curate exceptional wines from across Latin America and Spain, and ship to wine lovers around the world.

Central Warehouse

Temperature-controlled facility in Buenos Aires

Regional Distribution

Hubs in Miami 🇺🇸, Madrid 🇪🇸, and Santiago 🇨🇱

Quality Assured

Every bottle inspected before shipping

Spanish-Speaking Markets

Argentina Flag

Argentina

HOME BASE

Domestic delivery across all provinces

1-3

Business Days

FREE

Shipping ARS 15k+

  • Same-day Buenos Aires metro
  • All provinces covered
  • No import duties/taxes

Coverage: Buenos Aires, Mendoza, Córdoba, Rosario, La Plata, and all 23 provinces

Spain Flag

Spain

Peninsula y Islas Baleares

5-8

Business Days

€25

Shipping Rate

  • Madrid distribution hub
  • EU customs cleared
  • VAT included in price

Free shipping: Orders over €150

Mexico Flag

Mexico

Todo el país

6-10

Business Days

$850

MXN Rate

  • Mexico City, Guadalajara
  • Monterrey, Cancún
  • Import permits handled

Note: Customs clearance 2-3 days

Chile Flag

Chile

Región Metropolitana y más

4-7

Business Days

$18k

CLP Rate

  • Santiago distribution
  • Valparaíso, Viña del Mar
  • Mercosur customs fast

Regional: Fastest to Chile via Mendoza border

Colombia Flag

Colombia

Principales ciudades

7-12

Business Days

$195k

COP Rate

  • Bogotá, Medellín, Cali
  • Cartagena, Barranquilla
  • Import tax ~20%

Duties: Calculated at checkout

Peru Flag

Peru

Lima y principales ciudades

8-12

Business Days

S/180

PEN Rate

  • Lima, Cusco, Arequipa
  • Trujillo, Chiclayo
  • Customs clearance req.

Available: Major cities only

Uruguay Flag

Uruguay

Todo el país

3-5

Business Days

$1,850

UYU Rate

  • Montevideo, Punta del Este
  • Fast Mercosur shipping
  • No duties between ARG-URU

Express: 2-3 days available

Paraguay Flag

Paraguay

Asunción y Gran Asunción

5-8

Business Days

₲350k

PYG Rate

  • Asunción metro area
  • Ciudad del Este
  • Mercosur benefits

Coverage: Limited to major cities

Bolivia Flag

Bolivia

La Paz, Santa Cruz

10-15

Business Days

Bs 340

BOB Rate

  • La Paz, Santa Cruz only
  • Extended customs time
  • Import permits required

Note: Longer processing times

Ecuador Flag

Ecuador

Quito, Guayaquil

9-14

Business Days

$48

USD Rate

  • Quito, Guayaquil, Cuenca
  • Customs duties apply
  • USD pricing (no conversion)

Available: Major cities only

Venezuela Flag

Venezuela

Caracas, Valencia, Maracaibo

15-25

Business Days

$55

USD Rate

  • Limited service availability
  • Extended customs delays
  • USD payment only

Status: Service subject to availability

Central America

Costa Rica, Panama, más

Countries Available:

Costa Rica Panama Guatemala El Salvador Honduras Nicaragua Dominican Republic Puerto Rico
  • 10-18 business days
  • $45-65 USD shipping
  • Varies by destination

Expanding Coverage

We're continuously expanding our international shipping network. Don't see your country? Contact us to request service in your area. We may be able to arrange special delivery for bulk orders.

International Shipping Information

Customs & Duties

  • Mercosur Countries (🇦🇷 ARG, 🇺🇾 URU, 🇵🇾 PAR, 🇧🇷 BRA): Reduced or no duties under trade agreements
  • 🇪🇺 EU/🇪🇸 Spain: VAT included in listed prices for transparency
  • Other Countries: Import duties calculated at checkout or paid upon delivery
  • Documentation: We handle all export paperwork and customs declarations

International Guarantees

  • Temperature Control: Insulated packaging for long-distance shipping
  • Full Insurance: All international shipments fully insured against loss/damage
  • Tracking: End-to-end tracking from Buenos Aires to your door
  • Customer Support: 🇪🇸 Spanish, 🇬🇧 English, and 🇧🇷 Portuguese support available

Returns & Refunds

Your satisfaction is our priority. We stand behind every bottle we sell with a comprehensive satisfaction guarantee.

100% Satisfaction Guarantee

We want you to love every wine you order. If you're not completely satisfied with your purchase for any reason, we'll make it right—no questions asked.

30-Day Returns

Full refund or exchange within 30 days

Free Return Shipping

We cover the cost of returns

No Restocking Fees

Return for free, no hidden charges

Eligible for Returns

Unopened Bottles

Full refund for any unopened, undamaged bottles in original packaging within 30 days of delivery.

Wrong Order

If we shipped the wrong wine, we'll send the correct one immediately and arrange free pickup of the incorrect item.

Quality Issues

Corked, oxidized, or otherwise flawed wines can be returned even if opened. We'll refund or replace immediately.

Damaged in Transit

Bottles broken or damaged during shipping are fully covered. Report within 48 hours of delivery for immediate replacement.

Not What You Expected

Even if the wine isn't flawed, if you simply don't like it, you can return unopened bottles for store credit or exchange.

Non-Returnable Items

Opened Bottles (Non-Defective)

Wine that has been opened and consumed cannot be returned unless there's a quality defect like cork taint or oxidation.

Past 30-Day Window

Returns must be initiated within 30 days of delivery. After this period, we can only accept returns for quality defects.

Clearance/Final Sale

Items marked as "Final Sale" or "Clearance" are not eligible for returns unless damaged or defective.

Gift Cards

Gift cards are non-refundable and cannot be redeemed for cash except where required by law.

Customer Caused Damage

Wine damaged after delivery due to improper storage or handling is not eligible for return.

How to Return Your Order

1

Contact Us

Email [email protected] or call 1-800-WINE-VWC within 30 days of delivery

2

Get Authorization

Receive your Return Authorization (RA) number and prepaid shipping label via email

3

Pack & Ship

Pack bottles in original packaging, attach label, and drop off at any FedEx location

4

Get Refund

Receive refund or replacement within 5-7 business days of our receipt

Pro Tip: Faster Returns

Have your order number ready when contacting us. Include photos of any damaged bottles or quality issues to expedite the process. Most returns are approved instantly!

Order Number Format: VWC-XXXXXX (found in your confirmation email)

Refund Methods & Timing

Original Payment Method

Refunds are issued to your original payment method (credit card, PayPal, etc.)

Timeline: 5-7 business days after we receive your return

Store Credit (Faster!)

Choose store credit for instant refund plus 10% bonus credit

Timeline: Immediate upon return receipt

International Orders

Refunds in original currency; customs duties non-refundable

Timeline: 7-14 business days due to international processing

Subscription Orders

Wine club members get extended 60-day return window

Benefit: Plus priority processing on all returns

Exchange Options

Direct Exchange

Swap for a different wine of equal or lesser value—no refund needed

Fastest option: We ship replacement immediately

Upgrade Exchange

Exchange for a higher-priced wine—just pay the difference

No hassle: Simple online upgrade process

Sommelier Recommendation

Not sure what to choose? Our team will recommend a similar wine

Expert help: Personalized suggestions based on preferences

Multiple Bottle Exchange

Return multiple bottles and exchange for an assortment

Flexible: Mix and match to total value

Need Help with a Return?

Our customer service team is here to make your return as easy as possible. We're available 7 days a week to assist you.

Email Support

[email protected]

Response within 2 hours

Phone Support

1-800-WINE-VWC

Mon-Sun: 9am-9pm EST

Live Chat

Instant messaging

Available on our website

Shipping Rates & Zones

We ship to all 50 states with competitive rates and fast delivery times

Standard Shipping

Orders under $75

3-7 business days

$19.99

Orders $75 - $149

3-7 business days

$9.99

Orders $150+

3-7 business days

FREE

Standard shipping includes tracking and insurance

Express Shipping

2-Day Shipping

Guaranteed 2 business days

$29.99

Overnight Shipping

Next business day

$49.99

Express shipping availability:

  • • Limited to select states
  • • Weather restrictions may apply
  • • Adult signature required

Free Shipping All Year Round

Enjoy complimentary shipping on all orders over $150 to any state in the continental US

Start Shopping

Shipping Zones & Timing

Detailed delivery times and coverage by region

United States Shipping Zones

1

Zone 1 - East Coast

Fastest Delivery

States Included:

FL, GA, SC, NC, VA, MD, DE, NJ, PA, NY, CT, RI, MA, VT, NH, ME

2-3

Business Days

$12

Shipping Rate

2

Zone 2 - Central

Standard Delivery

States Included:

OH, IN, IL, MI, WI, MN, IA, MO, KS, NE, SD, ND, OK, AR, LA, TX, TN, KY, WV

3-5

Business Days

$15

Shipping Rate

3

Zone 3 - West Coast

Extended Delivery

States Included:

CA, OR, WA, NV, AZ, NM, CO, WY, MT, ID, UT, HI, AK

4-6

Business Days

$18

Shipping Rate

Delivery Time Calculation

Business days are counted from the day your order ships (not the order date). Orders placed before 2 PM EST ship same day. Weekend and holiday orders ship the next business day. Transit times may vary during peak seasons.

State Shipping Restrictions

We Ship to These States (45 + DC)

✓ Alabama

✓ Alaska

✓ Arizona

✓ California

✓ Colorado

✓ Connecticut

✓ Florida

✓ Georgia

✓ Hawaii

✓ Idaho

✓ Illinois

✓ Indiana

✓ Iowa

✓ Kansas

✓ Louisiana

✓ Maine

✓ Maryland

✓ Massachusetts

✓ Michigan

✓ Minnesota

✓ Missouri

✓ Nebraska

✓ Nevada

✓ New Hampshire

✓ New Jersey

✓ New Mexico

✓ New York

✓ North Carolina

✓ North Dakota

✓ Ohio

✓ Oregon

✓ Pennsylvania

✓ South Carolina

✓ Tennessee

✓ Texas

✓ Vermont

✓ Virginia

✓ Washington

✓ Washington DC

✓ West Virginia

✓ Wisconsin

✓ Wyoming

+ 6 more states

States with Restrictions

❌ Alabama (Limited)

County-by-county restrictions apply

❌ Arkansas (Limited)

Licensed retailers only, no direct shipping

❌ Delaware (Limited)

In-state wineries only

❌ Kentucky (Limited)

Permit required, volume restrictions

❌ Mississippi (Not Available)

Direct wine shipping prohibited

❌ Utah (Not Available)

State liquor control, no direct shipping

Laws subject to change. We update our shipping capabilities regularly as states modify regulations.

Important: Some states require adult signature (21+) at delivery. All wine shipments require proof of age verification.

Premium Packaging

Every order is carefully packaged to ensure your wine arrives in perfect condition. We use specialized materials designed specifically for wine shipping.

  • Corrugated Wine Shippers: Double-walled boxes with bottle dividers
  • Molded Pulp Inserts: Recyclable cushioning that holds bottles securely
  • Temperature Protection: Insulated liners for extreme weather
  • Fragile Handling: Clear labels ensure careful treatment
  • 100% Recyclable: All packaging materials are eco-friendly

Shipping Carriers

We partner with trusted carriers who specialize in wine delivery and understand the importance of careful handling and timely delivery.

FedEx Ground

Primary carrier for standard shipping. Reliable tracking and adult signature service.

FedEx Express

For expedited orders. Guaranteed delivery within 1-2 business days.

Commercial Addresses

We can deliver to offices and businesses. Someone 21+ must be available to sign.

Order Processing Schedule

Monday - Friday

Orders before 2 PM EST:

Ship Same Day

Processing within 2-4 hours

Weekend Orders

Saturday & Sunday:

Ship Monday

Processed next business day

Holiday Periods

Major holidays:

1-2 Day Delay

Check holiday schedule

Delivery Process

From order to doorstep—here's what to expect

1

Order Placed

Confirmation email sent immediately

2

Processing

1-2 business days for careful packaging

3

In Transit

Tracking number provided via email

4

Delivered

Adult signature required (21+)

Track Your Order

Receive real-time updates from warehouse to doorstep

  • Tracking number emailed when order ships
  • Real-time location updates via carrier
  • Delivery notifications and alerts
  • Signature confirmation upon delivery

Safe & Secure

Your wine arrives in perfect condition, guaranteed

  • Specialty wine packaging and insulation
  • Temperature-controlled shipping options
  • Full insurance on all shipments
  • Weather delay protection available

Processing Times

Standard Orders

Orders placed before 2 PM EST ship same day. Orders after 2 PM ship next business day.

Custom & Corporate Orders

Allow 3-5 business days for processing. Rush options available upon request.

Wine Shipping Regulations

Important information about legal requirements for wine delivery

Age Verification

All wine shipments require adult signature (21+) upon delivery. Valid government ID must be presented.

Cannot be delivered to minors

State Compliance

We comply with all state wine shipping laws. Some states have quantity limits or special requirements.

Licensed in all 50 states

Delivery Restrictions

We cannot ship to PO Boxes, APO/FPO addresses, or certain college campuses due to regulations.

Residential addresses only

Weather & Temperature Policies

Summer Shipping (May - September)

When temperatures exceed 85°F, we take extra precautions to protect your wine:

  • Ice packs and insulation included at no charge
  • Expedited shipping recommended for hot climates
  • We may hold shipments during extreme heat waves

Winter Shipping (November - March)

When temperatures drop below 32°F, we protect against freezing:

  • Thermal packaging for cold weather protection
  • Hold for pickup option at local FedEx facility
  • Weather delay notifications sent proactively

Temperature Guarantee: If your wine arrives damaged due to temperature exposure during shipping, we'll replace it free of charge or issue a full refund.

Shipping FAQs

Common questions about wine delivery

Still Have Questions?

Our customer service team is here to help with any shipping questions or concerns